Cancellation Policy

Changed your mind? No problem.
If you’d like to cancel your order, please contact us within 24 hours of placing it. After this period, cancellation may not be possible if your order has already been processed or shipped.

If your order has already been dispatched, don’t worry, you can simply wait for it to arrive and then request a return in accordance with our return policy.

We appreciate your understanding and are here to help.
If you have any questions or need further assistance, feel free to contact our customer service team anytime at info@carringtonmelbourne.com.

Contact information:

Email: info@carringtonmelbourne.com

Or reach out to us through our contact form.

Company information:

Company Name: Lumine Commerce Limited

Address: Rm 707 7/F Kwong Yat Hse, Kwong Tin Est, Lam Tin, Kowloon, 999077, Hongkong

Email: info@carringtonmelbourne.com

Tel.: +61480810404

Customer Service: Our customer service is available from 9AM to 5PM (Monday to Friday).